About MEI Group
MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. Our operations include 9 Buy Here Pay Here dealerships and MEI Auto Finance, offering customers an integrated vehicle purchasing and financing experience. With over 300 employees, we’re proud to deliver innovative, customer-first solutions across every stage of the ownership lifecycle.
Position Overview
As an Automotive Bodyman, you will be responsible for repairing accident-related damage and restoring vehicles to pre-collision condition in accordance with industry standards and manufacturer specifications. This position requires technical precision, attention to detail, and a strong commitment to quality and safety.
Key Responsibilities

Perform high-quality collision repairs efficiently and on schedule

File, grind, and sand repaired surfaces using hand and power tools

Weld or bolt replacement parts into position

Operate frame machines and other specialty equipment to restore body structure

Remove vehicle components (upholstery, trim, electrical) as needed for access

Diagnose structural damage and determine appropriate repair techniques

Collaborate with team members and follow repair protocols

Qualifications

3+ years of auto body repair experience

Excellent problem-solving skills and attention to detail

Ability to analyze and interpret measuring data

Proficiency with frame machines and repair tools

Certification in body repair preferred

English required; Spanish a plus

Requirements

High School Diploma or equivalent

Valid body repair license/certification (if applicable)

Ability to work in a high-performance, fast-paced team environment

Ability to lift 25+ lbs, stand for extended periods, and perform repetitive motion

Comfortable with kneeling, bending, squatting, and wearing protective equipment

Must be eligible to work in the U.S. and pass a background check

Compensation & Schedule
Hourly Rate: Based on experience
Schedule: Monday–Friday, with occasional Saturdays as needed
Benefits

Medical, Dental, Vision, Life Insurance, Short and Long Term Disability

401(k) with company match

Paid Time Off (PTO)

Paid Holidays

Perks

Access to a fully equipped onsite gym at our corporate office in Arlington

Why Join MEI Group?
At MEI Group, we believe in doing things the right way—with transparency, accountability, and respect. You'll work in a collaborative environment that values hard work and rewards results. Come grow with a company that invests in you and prioritizes your health, well-being, and work-life balance.

About MEI Group
MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. Our operations include 9 Buy Here Pay Here dealerships and MEI Auto Finance, offering customers an integrated vehicle purchasing and financing experience. With over 300 employees, we’re proud to deliver innovative, customer-first solutions across every stage of the ownership lifecycle.
Position Overview
As a Verification Clerk, you will be responsible for ensuring the accuracy and completeness of auto loan files while providing excellent customer service through outbound and inbound phone communication. This role plays a critical part in supporting loan processing, file preparation, and compliance.
Key Responsibilities

Conduct outbound and inbound calls with customers to confirm loan details, payment schedules, insurance, and warranties

Review and verify auto loan documents for accuracy in names, addresses, and terms

Prepare and update customer files to ensure smooth handoff to Title and other departments

Qualifications

Comfortable and confident communicating over the phone with a variety of personalities

Strong attention to detail and ability to work in a fast-paced environment

Excellent verbal and written communication skills

Requirements

High school diploma or equivalent

Basic computer proficiency; ability to navigate databases and perform data entry

Some familiarity with Excel or Google Sheets

Bilingual a plus

Ability to pass a background check and eligibility to work in the U.S.

Compensation & Schedule
Hourly Rate: $17–$18/hour (based on experience)
Schedule: Monday–Friday, with occasional overtime as needed
Benefits

Medical, Dental, Vision, Life Insurance, Short and Long Term Disability

401(k) with company match

Paid Time Off (PTO)

Paid Holidays

Perks

Access to a fully equipped onsite gym at our corporate office in Arlington

Why Join MEI Group?
At MEI Group, we believe in doing things the right way—with transparency, accountability, and respect. You'll work in a collaborative environment that values hard work and rewards results. Come grow with a company that invests in you.

About MEI Group
MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. Our operations include 9 Buy Here Pay Here dealerships and MEI Auto Finance, offering customers an integrated vehicle purchasing and financing experience. With over 300 employees, we’re proud to deliver innovative, customer-first solutions across every stage of the ownership lifecycle.

Position Overview
As a Service Shop Admin Assistant, you will support the Fixed Operations Department by managing repair order processing, coordinating inventory and vendor relationships, and ensuring accurate data entry and reporting. This position plays a key role in maintaining operational excellence and delivering top-tier customer service.

Key Responsibilities

Process, audit, and close repair orders accurately using our internal production system (Repair360).

Reconcile and review parts and sublet invoices, warranty recovery, credit card statements, and inventory movement.

Maintain organized and up-to-date service records in compliance with internal policies and regulatory requirements.

Track, manage, and report GPS production logs and inventory control data.

Coordinate vendor returns, core returns, and ensure timely credits with support from the Parts team.

Assist with journal entries and maintain accounting schedules as directed by the Service and Parts Managers.

Collaborate cross-functionally with internal departments to ensure operational compliance and workflow efficiency.

Support general administrative tasks to maintain a productive and professional service environment.


Qualifications

Experience with automotive service or parts operations preferred.

Proficient in Microsoft Office and data entry systems; knowledge of IDMS, Alldata, or similar tools is a plus.

Strong attention to detail with excellent organizational and communication skills.

Self-motivated, dependable, and eager to grow in a fast-paced, team-oriented environment.


Requirements

High school diploma or equivalent required

Valid Driver’s License

Ability to lift and carry parts up to 60 lbs

Regular, in-person attendance required Monday–Friday


Compensation & Schedule
Hourly Rate: $16.00 – $18.00/hour (Based on experience)
Schedule: Full-time, 8-hour shift | Monday to Friday | Closed Sundays
Incentives: Opportunities for advancement and development within MEI Group

Benefits

Medical, Dental, Vision, Life Insurance, Short and Long Term Disability

401(k) with company match

Paid Time Off (PTO)

Paid Holidays


Perks

Access to a fully equipped onsite gym at our corporate office in Arlington

Team-oriented environment with growth opportunities

A company culture that values hard work and celebrates success


Why Join MEI Group?
At MEI Group, we believe in doing things the right way—with transparency, accountability, and respect. You'll work in a collaborative environment that values hard work and rewards results. Come grow with a company that invests in you.

Flatbed Driver — Arlington Truck Center
Location: Arlington, TX

About MEI Auto Finance
MEI Auto Finance supports one of the fastest-growing “Buy Here Pay Here” dealership groups in the DFW Metroplex. Since 1992, our growth is driven by employees who embody our core values of fun, integrity, caring, self-discipline, and continuous improvement.

Position Purpose
Flatbed Tow Operators work internally with the lender — no outside tows and never on call. The ideal candidate has towing and recovery experience, familiarity with online recovery database tools, and the ability to work independently. You’ll operate a designated tow truck to recover vehicles from accident scenes or breakdowns, ensure vehicle maintenance, and perform minor repairs as needed.

Requirements

Valid Texas Driver’s License and TDLR license, meeting MEI’s insurability standards

Minimum 2 years flatbed tow truck experience

Minimum 2 years repossession driving experience

Must be at least 24 years old (insurance requirements)

Good communication and ability to remain calm under stress

General automotive mechanics understanding

Ability to lift up to 75 lbs

Willingness to learn new software and procedures

Availability for day or evening shifts based on department needs


Responsibilities

Respond promptly to dispatch calls and verify tow details

Plan routes for efficient vehicle recovery

Meet daily, weekly, and monthly tow quotas

Provide thorough reports on pick-up and delivery logistics

Perform minor tow truck repairs and routine maintenance

Conduct simple repairs on towed vehicles (e.g., flat tires, jump-starts)

Take and email photos of each tow as required

Perform regular truck inspections and maintenance


Compensation

Bi-weekly base pay plus commission


Benefits

Health, Life, Dental, and Vision Insurance

401(k) plan

Paid holidays and personal time off (PTO)


Perks

Fully equipped onsite gym promoting employee wellness


About MEI Group
MEI Group is a privately owned company based in the Dallas-Fort Worth area with over 300 employees. We operate 10 Buy Here Pay Here dealerships offering integrated vehicle purchase and in-house financing solutions through MEI Finance. Our goal is to simplify the car buying and financing process while maintaining a strong commitment to quality and service.

Automotive Sales Manager — MEI Group
Location: Arlington, TX (On-Site)

About MEI Group
MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. Our operations include 9 Buy Here Pay Here dealerships and MEI Auto Finance, offering customers an integrated vehicle purchasing and financing experience. With over 300 employees, we’re proud to deliver innovative, customer-first solutions across every stage of the ownership lifecycle.

Position Overview
As an Automotive Sales Manager, you will lead our sales team to meet customer acquisition and revenue growth goals. You will maximize sales team potential by crafting and executing strategic sales plans, recruiting top talent, coaching your team, and monitoring performance — all while keeping the company competitive and innovative. BH/PH experience is required.

Key Responsibilities

Achieve sales growth and targets by managing the sales team

Design and implement strategic business plans to expand customer base

Recruit, coach, and monitor sales representatives to maximize performance

Build and maintain long-lasting customer relationships

Present sales, revenue, and expense reports with forecasts to management

Identify emerging markets and competitor activity


Qualifications

Must have Buy Here / Pay Here dealership experience

Proven success as a sales representative or sales manager with consistent target achievement

Committed to ongoing education via workshops, seminars, and conferences

Strong communication, presentation, and influencing skills at all organizational levels

Proven ability to drive the sales process from planning to close

Strong business acumen and industry expertise

Excellent mentoring, coaching, and people management skills

Bilingual in Spanish preferred but not required

Valid Operator Driver's License and State Inspection License


Physical Demands

Regularly required to stand, use hands and arms, talk, and hear

Frequently required to walk

Occasionally required to sit, stoop, kneel, crouch, or crawl

Occasionally lift/move up to 10 pounds

Vision abilities include close vision and ability to adjust focus


Requirements

High school diploma or equivalent

Valid driver’s license

Ability to work full-time Monday through Friday, with weekends as needed


Benefits

Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability

401(k) with company match

Paid Time Off (PTO)

Paid Holidays


Perks

Access to a fully equipped onsite gym at our corporate office in Arlington


Why Join MEI Group?
At MEI Group, we believe in doing things the right way—with transparency, accountability, and respect. You'll work in a collaborative environment that values hard work and rewards results. Come grow with a company that invests in you.

Collection Representative — MEI Finance
Location: Arlington, TX (On-site)

About the Role
MEI Finance is seeking a Collection Representative to join our corporate office. This role is responsible for initiating calls to delinquent customers, collecting past-due payments, and providing excellent customer service to MEI Finance customers.

Responsibilities

Provide excellent customer service via phone, focusing on first-contact resolution

Monitor, manage, and maintain assigned accounts

Establish and maintain strong customer relationships

Negotiate payment arrangements on delinquent loans effectively

Utilize probing questions and maintain clear documentation

Ensure all customer information on accounts is accurate and up-to-date

Meet collection goals, including delinquency and cash collections

Adhere to company policies and comply with state and federal guidelines

Use office equipment and machinery effectively

Perform desk work requiring prolonged sitting


Qualifications

Minimum 2 years collections experience (preferably Auto Collections)

2 years experience in a fast-paced administrative/clerical role

2 years experience using Microsoft Office (Outlook, Excel, Word)

Strong time-management, organizational, and prioritization skills

Ability to work independently and as part of a team

Meticulous attention to detail and goal-oriented

Ability to multitask and perform under high pressure

Proficient knowledge of FDCPA (Fair Debt Collection Practices Act)

Excellent verbal, written, interpersonal, and organizational skills

Capable of handling sensitive information with confidentiality and integrity

Ability to accept and implement feedback effectively


Schedule

Full-Time

8-hour shift

Day shift

Monday to Friday & Every Other Saturday


Compensation

$17.00 per hour, plus weekly cash incentives


Benefits

Health, Life, Dental, and Vision Insurance

401(k) plan

Paid holidays and personal time off (PTO)


About MEI Group
MEI Group is a privately owned company based in the Dallas-Fort Worth (DFW) area with over 300 employees. Since 1992, we have built a strong reputation for quality and expertise. The MEI Group consists of eight Buy Here Pay Here dealerships, offering customers vehicle purchase and in-house financing through MEI Finance. Our goal is to simplify the car buying and financing process with flexible, tailored solutions.

Automotive Diagnostic Technician
Location: Arlington, TX (On-Site)

About MEI Group
MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. Our operations include 9 Buy Here Pay Here dealerships and MEI Auto Finance, offering customers an integrated vehicle purchasing and financing experience. With over 300 employees, we’re proud to deliver innovative, customer-first solutions across every stage of the ownership lifecycle.

Position Overview
As an Automotive Diagnostic Technician, you will be responsible for inspecting and diagnosing a wide range of vehicle issues including electrical systems, engine drivability, airbag systems, and more. You will perform repairs as needed to ensure vehicle safety and customer satisfaction in a high-volume environment.

Key Responsibilities

Perform all phases of automotive diagnostics and repairs

Use electronic diagnostic equipment to identify mechanical and electrical issues

Conduct thorough examinations following checklists for all vehicle systems

Repair engines, transmissions, brakes, steering, suspension, HVAC, and other systems

Maintain compliance with dealership policies and safety standards

Provide exceptional customer service ensuring customer satisfaction

Utilize up-to-date automotive scanners and technology


Qualifications

Master Automotive Skill Level experience with a minimum of 5 years in a shop environment

Own tools and possess strong mechanical knowledge across domestic and foreign vehicles

Valid driver’s license and clean driving record

High school diploma or equivalent

Basic computer skills and willingness to learn and adapt

Physical stamina and ability to lift up to 50 lbs.

Positive attitude and teamwork skills


Requirements

High school diploma or equivalent

Valid driver’s license

Ability to work full-time day shift, Monday through Friday

Ability to lift 50 lbs and stand/walk for extended periods


Compensation & Schedule

Annual Salary: $60,000 and up (depending on experience)

Full-Time, Day Shift (Monday - Friday)


Benefits

Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability

401(k) with company match

Paid Time Off (PTO)

Paid Holidays


Perks

Access to a fully equipped onsite gym at our corporate office in Arlington


Why Join MEI Group?
At MEI Group, we believe in doing things the right way—with transparency, accountability, and respect. You'll work in a collaborative environment that values hard work and rewards results. Come grow with a company that invests in you.

Inventory Specialist
Location: Arlington, TX (On-Site)

About MEI Group
MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. Our operations include 9 Buy Here Pay Here dealerships and MEI Auto Finance, offering customers an integrated vehicle purchasing and financing experience. With over 300 employees, we’re proud to deliver innovative, customer-first solutions across every stage of the ownership lifecycle.

Position Overview
As an Inventory Specialist, you will support dealership operations by managing vehicle inventory processes, transportation, quality control, and lot organization. This role works cross-functionally with various departments and ensures vehicles are ready for sale through adherence to MEI Group’s reconditioning and inventory management standards.

Key Responsibilities

Perform daily inventory reconciliation, including verifying window and federal stickers

Conduct vehicle receiving, check-in, cosmetic inspections, and photo documentation (12–20 quality photos)

Move vehicles efficiently through the reconditioning process in accordance with MEI Group’s process and mapping standards

Maintain lot cleanliness, interior/exterior facilities, and vehicle organization using MEI’s 5S standards

Transport vehicles to/from various locations and support reconditioning workflow

Clear out customer belongings from repossessed vehicles per policy

Support the delivery and transport of vehicles and personnel as needed

Perform quality checks and drive cycles

Deliver exceptional customer service and maintain accurate inventory records

Adhere to dealership safety procedures and support a clean, organized working environment


Qualifications

High school diploma or equivalent

General mechanical knowledge (e.g., jump-starting and driving vehicles)

Ability to read, interpret, and transcribe data accurately

Effective verbal communication and customer service skills

Comfortable working in a fast-paced, team-oriented environment


Requirements

Valid Driver’s License

Ability to lift up to 50 lbs.

Ability to work outdoors in various weather conditions

Availability for extended hours, weekends, or holidays as needed (50-hour workweeks possible)

Must wear MEI Group-provided attire during work hours

Background check and eligibility to work in the U.S.


Compensation & Schedule

Compensation: Based on experience

Schedule: Monday–Friday, 8:00 AM – 5:00 PM (Occasional Saturdays required)


Benefits

Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability

401(k) with company match

Paid Time Off (PTO)

Paid Holidays


Perks

Access to a fully equipped onsite gym at our corporate office in Arlington


Why Join MEI Group?
At MEI Group, we believe in doing things the right way—with transparency, accountability, and respect. You'll work in a collaborative environment that values hard work and rewards results. Come grow with a company that invests in you.

Automotive Service Technician
Location: Arlington, TX

About MEI Group
MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. Our operations include 9 Buy Here Pay Here dealerships and MEI Auto Finance, offering customers an integrated vehicle purchasing and financing experience. With over 300 employees, we’re proud to deliver innovative, customer-first solutions across every stage of the ownership lifecycle.

Position Overview
As an Automotive Service Technician, you will be responsible for diagnosing and repairing vehicles, maintaining high-quality standards, and ensuring the safety and satisfaction of every customer. You’ll work alongside a knowledgeable team in a well-equipped shop, with opportunities for training and advancement.

Key Responsibilities

Examine vehicles and accurately diagnose mechanical issues

Communicate repair needs with the shop foreman and service advisor

Estimate labor time and discuss additional service requirements

Complete thorough documentation and repair stories for each job

Mentor technician trainees and attend factory and company training

Stay current with technical bulletins and manufacturer updates

Follow all local, state, and federal regulations regarding safety and environmental standards


Qualifications

High school diploma or GED

2+ years of hands-on automotive repair experience

Strong diagnostic and problem-solving skills

Excellent communication and teamwork abilities

Ability to maintain professionalism and efficiency in a fast-paced environment


Requirements

Valid Operator Driver’s License

Valid State Inspection License

Ability to work assigned shifts, including Saturdays if required

Capable of lifting up to 50 lbs. and performing physical shop work

Must pass a background check and be authorized to work in the U.S.


Compensation & Schedule

Compensation: Flag rate per hour (based on experience)

Incentives: [Insert incentive info, if applicable]

Schedule: Full-time | [Insert shift info if different or specific to location]


Benefits

Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability

401(k) with company match

Paid Time Off (PTO)

Paid Holidays


Perks

Access to a fully equipped onsite gym at our corporate office in Arlington

Parts Coordinator
Location: Arlington, TX (On-Site)

About MEI Group
MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. Our operations include 9 Buy Here Pay Here dealerships and MEI Auto Finance, offering customers an integrated vehicle purchasing and financing experience. With over 300 employees, we’re proud to deliver innovative, customer-first solutions across every stage of the ownership lifecycle.

Position Overview
As a Parts Coordinator, you will be responsible for sourcing, ordering, receiving, and managing parts required for vehicle service and reconditioning. This role requires strong communication and organizational skills to ensure parts are tracked, delivered, and returned efficiently while maintaining high accuracy and service standards.

Key Responsibilities

Build accurate parts estimates based on technician repair needs

Order parts from aftermarket, dealer, and salvage vendors

Receive, inspect, and inventory incoming parts deliveries

Create and track core and warranty tags for installed parts

Manage parts returns to vendors and ensure proper documentation

Communicate part ETAs and order status to technicians and service advisors


Qualifications

Minimum 5 years of experience in parts ordering or parts coordination

Familiarity with ReconPro, PartsTech, RepairLink, or AllData Repair (preferred but not required)

Excellent organizational and multitasking skills

Proficiency in computer systems, email, and internal communications

Strong attention to detail and problem-solving skills


Requirements

High school diploma or equivalent

Valid Driver’s License

Ability to lift up to 70 lbs. (repeated lifting of 20+ lbs required)

Ability to stand, kneel, or sit for extended periods as job demands

Background check and eligibility to work in the U.S.


Compensation

Hourly Rate: $19–$21/hour (based on experience)


Benefits

Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability

401(k) with company match

Paid Time Off (PTO)

Paid Holidays


Perks

Access to a fully equipped onsite gym at our corporate office in Arlington


Why Join MEI Group?
At MEI Group, we believe in doing things the right way—with transparency, accountability, and respect. You'll work in a collaborative environment that values hard work and rewards results. Come grow with a company that invests in you.

Automotive Sales Representative
If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Job Responsibilities

Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Experience, education and prior sales training are a PLUS. 
Benefits:
We are proud to offer an exceptional range of perks to our employees. Our comprehensive benefits package includes Health, Life, Dental, and Vision Insurance, as well as a 401k plan. Additionally, we provide paid holidays and personal time off (PTO) to support work-life balance and personal well-being.
Perks:
At MEI, we prioritize the health and convenience of our employees. That's why we offer TeleDoc, a service that grants our staff 24/7 access to medical professionals. With TeleDoc, employees can obtain prescriptions, receive medical guidance, and consult with doctors over the phone, eliminating the need for physical doctor visits in many cases.
Furthermore, we understand the importance of maintaining an active and healthy lifestyle. That's why we provide a fully equipped onsite gym for our employees. Our corporate gym encourages physical well-being and promotes a healthy work-life balance.
About Us
MEI Group is a privately owned group of companies based in the Dallas-Ft. Worth (DFW) region. With a dedicated workforce of over 300 talented individuals, we have been successfully operating since 1992, serving as a pillar of expertise and excellence in our industry. Throughout our extensive history, we have built a solid reputation for our unwavering commitment to quality and expertise. The MEI Group consists of a total of 10 dealerships that operate under the buy here pay here model. This means that customers have the advantage of purchasing their vehicles directly from us and obtaining financing in-house. With our integrated approach, we aim to simplify the car-buying experience and offer flexible financing solutions to meet the needs of our valued customers. MEI Finance is the provider of in-house financing for the MEI Group. With our specialized financing services, customers have the convenience of obtaining financing directly through MEI Finance when purchasing vehicles from any of our locations. By offering in-house financing, we aim to streamline the financing process and provide tailored solutions that meet the unique needs of our customers.
Join the MEI team and enjoy the benefits of working with a reputable company that values its employees' health, well-being, and work-life balance!

Automotive Customer Service Advisor
Location: Arlington Truck Center – Arlington, TX
Job Summary:
This position is responsible for driving business growth by improving the operational efficiency and consistency of the customer vehicle repair process while ensuring adherence to MEI Group’s diagnostic and repair protocols. The role operates in a fast-paced, call center-style environment.

Key Responsibilities:

Ensure customers receive prompt, courteous, and effective service

Drive technician labor sales to meet departmental sales forecasts

Prioritize required services and present customer options when applicable

Keep customers informed on completion times, service expenses, and changes

Monitor and manage the mechanical warranty approval process

Dispatch vehicles for repair based on priority and warranty status

Collaborate with other departments regarding vehicle quality and escalated issues

Verify vehicle warranty coverage through proper documentation

Update and maintain the service workbook

Clearly communicate service estimates and vehicle return times to customers

Arrange for towing and temporary transportation when necessary

Identify repair trends using reports and analytics

Perform other duties as assigned by management


Qualifications:

High school diploma or equivalent (GED)

Valid driver’s license and clean driving record (REQUIRED)

Previous service advisor experience a plus

Automotive knowledge or training is preferred but not required

Excellent communication, interpersonal, and customer service skills

Stable work history with customer service experience

Strong work ethic, upbeat attitude, and team-player mentality

Ability to learn quickly and apply training in real-time

Must be detail-oriented and comfortable multitasking in a fast-paced environment

Basic computer skills required


Work Conditions:

Ability to work in a call center environment

Combination of indoor and outdoor duties

Occasional exposure to noisy and/or inclement weather

Requires standing or walking for extended periods


Compensation:

Hourly Rate: $17.00 – $18.00 (Based on Experience)

Bonus: Monthly performance-based bonus (after 90 days)


Schedule:

Full-Time

Monday to Friday

8-hour day shifts

Occasional weekend availability during peak periods

On-site in Arlington, TX (must reliably commute or plan to relocate)


Benefits:

Health Insurance

Dental and Vision Insurance

Life Insurance

401(k) retirement plan

Paid Holidays

Paid Time Off (PTO)


Perks:

Access to an onsite fully equipped gym to support a healthy, active lifestyle


About Us:
MEI Group is a privately owned company headquartered in the Dallas-Fort Worth (DFW) region. Since 1992, we have grown to include 10 Buy Here, Pay Here dealerships with over 300 employees. Our integrated in-house financing model through MEI Finance allows customers to purchase and finance their vehicles in one place—streamlining the car-buying process and offering more flexibility.
We are committed to customer satisfaction and employee development. At MEI, you’ll be part of a company that values integrity, hard work, and innovation.

Midrange Collector – Arlington, TX
Job Summary:
MEI Finance is seeking a Midrange Collector to join our team. The collections representative is responsible for initiating calls to delinquent customers to collect past due payments while maintaining high standards of customer service and compliance.

Responsibilities:

Provide excellent customer service via phone, focusing on first-contact resolution

Monitor, manage, and maintain assigned accounts

Establish and maintain strong customer relationships

Effectively negotiate payment arrangements on delinquent loans

Utilize probing questions and effective documentation practices

Ensure all demographics submitted on accounts are accurate and updated

Meet collection goals, including delinquency and cash collections

Perform basic skip tracing as needed

Adhere to company policies and compliance with state and federal guidelines

Perform other duties as assigned


Qualifications and Requirements:

Minimum 2 years of prior Midrange collections experience

Proficient knowledge of FDCPA (Fair Debt Collection Practices Act)

Goal-oriented and results-driven

Excellent verbal and written communication skills

Strong interpersonal and organizational skills

Ability to multitask, prioritize, and work independently under pressure

Must meet daily, weekly, and monthly individual/departmental goals

Team player with a positive, professional attitude

Ability to receive, retain, and implement effective feedback


Compensation:

Hourly Rate: Up to $18.00/hour (based on experience)

Bonus: Weekly bonus incentives available


Schedule:

Full-Time

Day Shift

Monday to Friday & Every Other Saturday


Benefits:

Medical, Dental, Vision, and Life Insurance

401(k) Retirement Plan

Paid Holidays and Paid Time Off (PTO)


Perks:

Onsite fully equipped corporate gym to support employee wellness and a healthy lifestyle


About Us:
MEI Group is a privately owned company based in the Dallas-Fort Worth (DFW) area, operating since 1992. With a workforce of over 300 professionals, we’ve built a solid reputation for quality, customer service, and in-house financing expertise. Our group includes 8 “Buy Here, Pay Here” dealerships, where customers purchase and finance vehicles directly through us via MEI Finance.
Our integrated approach simplifies the car-buying process while providing flexible financial solutions tailored to individual needs.

Collections Representative
Location: Arlington, TX (On-Site)

About MEI Group
MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. Our operations include 9 Buy Here Pay Here dealerships and MEI Auto Finance, offering customers an integrated vehicle purchasing and financing experience. With over 300 employees, we’re proud to deliver innovative, customer-first solutions across every stage of the ownership lifecycle.

Position Overview
As a Collections Representative, you will be responsible for contacting customers with delinquent accounts, negotiating payment arrangements, and maintaining accurate account records while delivering excellent customer service.

Key Responsibilities

Initiate contact with delinquent customers to collect past-due payments

Negotiate effective payment arrangements and maintain accurate documentation

Monitor, manage, and maintain assigned accounts while meeting daily, weekly, and monthly collection goals

Update and verify customer account information and demographics

Ensure compliance with company policies and federal/state regulations


Qualifications

Minimum 1 year of collections experience (Auto Collections preferred)

Proficient in Microsoft Office (Outlook, Excel, Word)

Strong communication, organizational, and time-management skills

Ability to work independently and within a team in a fast-paced environment

Goal-oriented with a high level of accuracy and attention to detail

Knowledge of FDCPA and related collection practices


Requirements

High school diploma or equivalent required

Ability to work every other Saturday

Ability to sit for extended periods and work at a computer/phone

Must pass a background check and be authorized to work in the U.S.


Compensation & Schedule

Hourly Rate: $17.00/hour

Incentives: Weekly cash incentives based on performance

Schedule: Full-time | Monday–Friday & every other Saturday | 8-hour day shifts


Benefits

Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability

401(k) with company match

Paid Time Off (PTO)

Paid Holidays


Perks

Access to a fully equipped onsite gym at our corporate office in Arlington


Why Join MEI Group?
At MEI Group, we believe in doing things the right way—with transparency, accountability, and respect. You'll work in a collaborative environment that values hard work and rewards results. Come grow with a company that invests in you.