MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. Our operations include 9 Buy Here Pay Here dealerships and MEI Auto Finance, offering customers an integrated vehicle purchasing and financing experience. With over 300 employees, we’re proud to deliver innovative, customer-first solutions across every stage of the ownership lifecycle.
Position Overview
As aCollections Representative, you will be responsible for contacting customers with delinquent accounts, negotiating payment arrangements, and maintaining accurate account records while delivering excellent customer service.
Key Responsibilities
Initiate contact with delinquent customers to collect past-due payments
Negotiate effective payment arrangements and maintain accurate documentation
Monitor, manage, and maintain assigned accounts while meeting daily, weekly, and monthly collection goals
Update and verify customer account information and demographics
Ensure compliance with company policies and federal/state regulations
Qualifications
Minimum 1 year of collections experience (Auto Collections preferred)
Proficient in Microsoft Office (Outlook, Excel, Word)
Strong communication, organizational, and time-management skills
Ability to work independently and within a team in a fast-paced environment
Goal-oriented with a high level of accuracy and attention to detail
Knowledge of FDCPA and related collection practices
Requirements
High school diploma or equivalent required
Ability to work every other Saturday
Ability to sit for extended periods and work at a computer/phone
Must pass a background check and be authorized to work in the U.S.
Compensation & Schedule
Hourly Rate:$17.00/hour
Incentives:Weekly cash incentives based on performance
Schedule:Full-time | Monday–Friday & every other Saturday | 8-hour day shifts
Benefits
Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability
401(k) with company match
Paid Time Off (PTO)
Paid Holidays
Perks
Access to a fully equipped onsite gym at our corporate office in Arlington
Why Join MEI Group?
At MEI Group, we believe in doing things the right way—with transparency, accountability, and respect. You'll work in a collaborative environment that values hard work and rewards results. Come grow with a company that invests in you.
