Join MEI Group and receive a $500 sign-on bonus when you start your new role!
Early-Stage Collections Representative
MEI Group | Arlington, TX (On-Site)
MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience across automotive, finance, technology, insurance, and real estate. Our operations include 9 Buy Here Pay Here dealerships and MEI Auto Finance, offering customers a seamless vehicle purchasing and financing experience. With a team of over 300 employees, we’re committed to delivering innovative, customer-first solutions at every stage of vehicle ownership.
As an Early-Stage Collections Representative, you will engage with customers who have delinquent accounts, negotiate payment arrangements, and maintain accurate records—all while delivering exceptional customer service. This role plays a key part in helping customers get back on track and supporting MEI’s overall collections performance.
Hourly Rate: $17.00/hour
Incentives: Weekly cash bonuses based on performance
Schedule: Full-time | Monday–Friday & every other Saturday | 8-hour day shifts
Bonus: $500 sign-on bonus
Medical, Dental, Vision, and Life Insurance
Short- and Long-Term Disability coverage
401(k) with company match
Paid Time Off (PTO)
Paid Holidays
$500 sign-on bonus
Access to a fully equipped onsite gym at our corporate office in Arlington
Initiate contact with customers who have delinquent accounts to collect past-due payments
Negotiate effective payment arrangements and maintain detailed documentation
Monitor and manage assigned accounts to meet daily, weekly, and monthly collection goals
Update and verify customer account information and demographics
Ensure compliance with company policies and all federal and state regulations
Minimum 1 year of collections experience (auto collections preferred)
Proficient in Microsoft Office (Outlook, Excel, Word)
Strong communication, organizational, and time-management skills
Ability to work independently and collaboratively in a fast-paced environment
Goal-oriented with high accuracy and attention to detail
Knowledge of FDCPA and related collection practices
High school diploma or equivalent
Ability to work every other Saturday
Ability to sit for extended periods and work at a computer/phone
Must pass a background check and be authorized to work in the U.S.
At MEI Group, we believe in doing things the right way — with transparency, accountability, and respect. You’ll be part of a collaborative team that values hard work and rewards results. Join us and grow your career with a company that invests in your success — and receive a $500 sign-on bonus just for coming on board!